PLEASE READ ALL. Below we have provided a summary of requirements and assistance you may need when accessing the KHRIS portal.
For Assistance | |
HUMAN RESOURCE (HR) ISSUES: | If you need to speak to someone about an HR issue, please contact your agency HR office for assistance. A complete listing of agency HR contacts can be found at https://extranet.personnel.ky.gov/DHRA/execperspayconslist.pdf |
TECHNICAL ISSUES: | Most technical issues can be resolved by referring to the system requirements noted below. For any other technical issue, you may reach the Personnel Cabinet using the Provide Feedback form, available at https://personnel.ky.gov/_layouts/15/PersFeedBack/PersFeedBack.aspx |
CONTACT US...Need additional help? | Login Issues or Password reset assistance, please call the Commonwealth service desk at (502)564-7576 or toll free at (800)372-7434. KHRIS help (such as Time Entry and Data Maintenance issues), please contact your HR Admin who can address your concern and/or open a ticket with the KHRIS technical team if needed. |
Known Issues: Firefox browsers may not display important message pop-ups. It is recommended to use Edge or Chrome browsers. | |
General KHRIS Portal Requirements | |
Browser Versions recommended for the KHRIS portal: | Microsoft Edge, Chrome, Safari (tablets and Mac), Android Internet**, Firefox**, Apple IOS **May experience limited KHRIS functionality |
Pop-up Blockers: |
Tablets and mobile devices vary regarding how to turn off pop-up blockers, please refer to your device user guide. |
Screen resolution: |
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Viewing Salary Statement, Time Statement etc.(KHRIS forms): | Attention Chrome users! To view a pdf document in the KHRIS portal, you MUST complete these steps (Includes Salary statement and Time statement)
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